Returns & Replacements

You have a cooling off period of 14 days after the date on which you have received the Goods to cancel the Contract, and return the Goods at your cost and receive a full refund of the purchase price and any delivery cost.

During the cooling off period any cancellation must be given by written notice by either party.

Goods must be returned complete and undamaged with all accessories and instructions. The original packing must be returned in reasonable condition.

The right to cancel this contract will not apply in respect of:

Personalised Goods or Goods made to your specification

*Audio, video recordings (including DVDs) or computer software you have unsealed

*Digital downloads

*Betting games or lottery services

*Newspapers and magazines

*Food, drink or other Goods intended for everyday consumption

*Contracts for accommodation, transport, catering or leisure services which are arranged for a specific time or date, e.g. train, airline or concert tickets or hotel bookings

*Timeshare and package holidays

* In the event that we supply substituted Goods to you your right to cancel is as set out as above except that the cost of returning the Goods shall be borne by us

See full Terms of Sale